Mediq takes care for patients

Mediq is a key player in the international healthcare sector. Every day, millions of patients and the dedicated professionals who care for them rely on Mediq for the delivery of medical supplies and healthcare solutions.

Mediq inqdo integration

As a reliable partner of patients, healthcare professionals, and insurers, Mediq continually focuses on improving healthcare outcomes and affordability. Mediq holds leading market positions in thirteen countries, with its headquarters located in Utrecht. The company was founded in 1899 and employs approximately 3,900 staff members.

De challenge

Mediq has initiated a large consolidation program to enable its various business units to operate in a standardized manner. To facilitate this, Mediq's Global IT has established a new application landscape called 'Symphony,' which includes, among other things, a complex SAP implementation.

Mediq enlisted inQdo's assistance to manage all interfaces between SAP and existing as well as new applications (15 in total), using an advanced integration solution.

The solution

To successfully handle the interfaces, inQdo focused on three key areas:

  • Establishment of the Integration Competence Center: for maintaining control over architecture and making sustainable choices.
  • Design & development: approximately 120 interfaces were implemented to securely and controlledly exchange patient data, among other purposes.
  • Management: the inQdo Operations team conducted daily management of the integration platform and information flows across the platform.

The result

Mediq successfully connected its various business units to their global infrastructure in four steps, with all integration challenges designed, implemented, and managed by inQdo.